Shipping Policy

We have three shipping options available and are all displayed during the checkout process. The shipping options and rates will vary depending on the items and/or combination of items you have selected for purchase. Most orders will ship the same day if placed before 3pm EST, after this time, the order will ship out the following business day. If your order was placed over the weekend or on a holiday, it will be processed and shipped out the following business day. Business days are from Monday to Friday.

If you have any questions on how to proceed, please contact our customer service staff at (813) 889-0000.

There are three shipping methods available*:

Ground: Most orders shipped ground will be delivered 3-5 business days after your package ships.
2nd Day Air: Orders shipped with this way will be in transit for 2 business days.
Next Day Air: For in-stock items the order will be delivered the following business day after the package ships.

Our manufacturers will drop ship your order. As our manufacturers have different warehouses around the United States they will ship from the warehouse where the item is in stock. On drop shipped orders, our manufacturers will determine the carrier for your order. The possible carriers to be used are UPS, USPS and FedEx.

Keep in mind that when ordering a variety of products, your order may come in multiple boxes and on different days within the established dates as they might be from different manufacturers.

Heavier items however, are excluded from our free shipping policy. If you have multiple products in your order, we encourage you to contact us so we can help you minimize your shipping rates. Heavier items not considered in our free shipping policy may include:

Wheelchairs
Ramps
Transfer benches
Massage tables
Commodes
Gallons of specific products
Cases of specific products
Hospital Beds
Patient Lifts
Oxygen Concentrators
… and others.

Puerto Rico, Alaska and Hawaii do not qualify for free shipping.

* The shipping fees will depend on the products and delivery address.

Sales Tax Information

Florida customers will be charged the applicable tax for their zip code